You are all set for your next trip, but then something happens and you need to reschedule. Čo robíš? Rebook!
Rebooking is the act of changing the date of your flight. only the date will change, nothing else. As far as local inexpensive carriers are concerned, rebooking doesn’t cover reassigning the ticket to another passenger (transfering or name change) or changing the origin or destination (rerouting). By rebooking, the same guest will be traveling on the same route. In case of route suspension, you may be provided a rerouting option.
WHAT’S covered IN THIS GUIDE?
If Cebu Pacific canceled or rescheduled your flight
If you want to rebook voluntarily
How to rebook your flight
Frequently Asked QuestionsHow much is the Cebu Pacific rebooking fee?
My flight has been rescheduled, can I rebook for free?
If I rebooked but then I changed my mind, could I revert to the original booking?
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If Cebu Pacific canceled or rescheduled your flight
If it’s the airline who canceled your flight or moved the schedule to a time that doesn’t work for you, you may opt to rebook totally free of charge, but you can only do it once. note that for airline-initiated reschedules, this option is only provided when there is at least 1-hour difference between the original and the new times.
In case of flight cancellations, route suspensions, flight delays or postponements of much more than one hour after the scheduled departure time, the airline will not charge the fare difference (the difference between the amount you paid when you booked the original flight and the cost of the new flight) if the rebooked flight is within thirty (30) days from the original ETD.
For Passengers affected by Covid-19-Related flight Cancellations! Cebu Pacific canceled ALL domestic and international flights from March 19 until April 14, 2020 (in addition to the earlier cancellation of all domestic flights to and from Manila from March 15). If you’re one of the affected passengers, you can rebook for FREE. The airline has waived the change fees and fare difference. The new travel date should be before June 30 only.
Note, however, that rebooking isn’t your only option. You can also request a refund or transfer the cost of your ticket to a travel fund.
If you want to rebook voluntarily
If you want to rebook your flight because your plans have changed and the airline has nothing to finish with it, you may also rebook voluntarily offered that:
your fare type is rebookable
your rebooking request is done at least four (4) hours before the scheduled time of departure
However, voluntary rebooking entails paying these additional fees:
Change fees, which is paid per industry per person. For example, if there are two passengers on a roundtrip booking, you will need to pay the rebooking fee four times (4X). The cost varies depending on the route and fare type.
Fare difference, the difference between the amount you paid when you booked the original flight and the cost of the new flight
Sometimes, the cost of rebooking is higher than the cost of booking a new flight, so some people simply pull a no-show and start anew.
How to rebook your flight
Visit the Cebu Pacific website: www.cebupacificair.com. click on manage BOOKING.
Enter your flight details: booking code and last name of any passenger. If you have a GetGo account, you can also simply sign in.
On the dashboard, find the flight that you want to change. Click the manage button next to it.
On the next page, you will find four icons. choose change FLIGHT.
Choose your preferred new date or flight schedule.
Confirm the changes.
If you have a GetGo account, you can also use the mobile app. simply log in and see your bookings under MY BOOKINGS.
This infographic summarizes the rebooking process.
často kladené otázky
How much is the Cebu Pacific rebooking fee?
That depends on the route and the fare type.
For domestic flights, it’s P1200 for a GO fare or P1500 for regular year-round fare, as of March 2020. international fees are higher. To check the most recent rebooking fees, check out this page!
Note that change fees (rebooking fees) are paid per industry per person. For example, if there is only one passenger on a ROUNDTRIP booking, you will need to pay the change fee twice. Likewise, if there are two passengers on a ROUNDTRIP booking, you will be charged four times (4X).
On top of the fees, you will also need to work out the Fare Difference, which is the difference between the cost of the original flight and the cost of the new flight your want to book.
Sometimes, the total cost of changing is higher than the cost of booking a new flight, so some travelers choose to simply disregard the old reservation and book a completely new flight.
My flight has been rescheduled, can I rebook for free?
Only when there is a 1-hour difference between the original schedule and the Nový rozvrh.
V opačnom prípade vám bude účtovaný poplatok za zmenu a rozdiel cestovného.
Keby som si znova rezervoval, ale potom som zmenil názor, mohol by som sa vrátiť k pôvodnej rezervácii?
Tu je to, čo o tom hovoria pojmy Cebu Pacific:
Pre dobrovoľné rekerovanie a pri vykonaní zmien, „(vy) sa už nemôže vrátiť k pôvodnej itinerári. Ďalej môže byť cestujúci akceptovaný až do uprednostňovaného alebo zmeneného harmonogramu letu po zaplatení platných poplatkov a pokutov. “
2020 • 3 • 16
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