Last updated: may 13, 2020
UPDATE: according to the government’s extension of the improved neighborhood quarantine in Metro Manila as well as other parts of the Philippines, Cebu Pacific has likewise canceled flights arranged on may 16-31, 2020.
Cebu Pacific has canceled ALL domestic as well as worldwide flights up until may 31, 2020. This is in addition to the cancellation of flights from March 19 to may 15. The step is according to the government’s extension of improved neighborhood Quarantine covering Metro Manila as well as the rest of Luzon in an effort to stop the additionally spread of Covid-19 (coronavirus disease).
To double check, you can see your flight’s condition on this page.
If you’re one of the passengers affected, you have three options, all of which can be quickly done ONLINE.
Rebook the flight for FREE. You can book the flight on one more date (outside the impacted period). You can only rebook once.
Transfer the amount to travel Fund. travel Fund is Cebu Pacific’s online wallet, where you can temporarily store the amount you paid so you can quickly utilize it once again to book one more flight. Refund may be requested if unused after one year.
Request a refund. You can get a full refund of the amount you paid for. The refund process is easy, however it takes longer for the refund to show on your account.
We’ll go over each in detail below.
WHAT’S covered IN THIS GUIDE?
One-Time complimentary Rebooking
Travel Fund
Plná náhrada
Updates Log
More ideas on YouTube ⬇️⬇️⬇️Related Posts:
One-Time complimentary Rebooking
If you already have a new target travel date in mind, you can rebook your flight for free. Cebu Pacific has waived the modification charges as well as fare difference for impacted passengers. You can only rebook once.
Visit the Cebu Pacific website: www.cebupacificair.com. click on handle BOOKING.
Enter your flight details: booking code as well as last name of any type of passenger. If you have a GetGo account, you can likewise just indication in.
On the dashboard, discover the flight that you want to change. Click the handle button next to it.
On the next page, you will discover four icons. select modification FLIGHT.
Choose your favored new date or flight schedule.
Confirm the changes.
If you have a GetGo account, you can likewise utilize the mobile app. just log in as well as see your bookings under MY BOOKINGS.
This infographic summarizes the rebooking process.
Travel Fund
Travel Fund is Cebu Pacific’s online wallet, where you can temporarily store the expense of the ticket. By selecting the travel fund, you can quickly utilize the amount when you choose to book one more flight with Cebu Pacific.
For example, if my Manila-Hong Kong flight was canceled, I can transfer that amount to my online travel Fund. That indicates I have online “money” kept by the airline. In the future, if I want to book one more flight with Cebu Pacific, I might utilize it to clear up the repayment for that flight.
Note that the travel tax will not be included in the converted amount at first, however it will be added within 15 days after completing your booking conversion to travel Fund. travel taxes are processed individually as well as involve coordination with other agencies, however it will be added eventually. However, the amount to be transferred excludes insurance coverage add-ons as well as other service fees, if any.
You can only keep that amount for 180 days, which starts on the day of conversion. however you can utilize it to pay bookings as much as 12 months out. Here’s an example from the CEB website:
Here’s exactly how to utilize the travel Fund.
Visit the Cebu Pacific website: www.cebupacificair.com. click on handle BOOKING.
Enter your flight details: booking code as well as last name of any type of passenger. If you have a GetGo account, you can likewise just indication in.
On the dashboard, discover your flight. Click the handle button next to it.
On the next page, you will discover icons. If your flight has been canceled by Cebu Pacific, you will discover a travel FUND option. If your flight isn’t canceled, select CANCEL FLIGHT.
Enter the info asked on the next page.
Confirm transfer to travel Fund.
When it’s done, you must get an email from Cebu Pacific specifying that the cost of the ticket has been converted into travel Fund credits.
Here’s a quick infographic summing up the process:
When you choose to utilize travel Fund credit scores to purchase one more ticket, just book a flight on the web site or app as you usually would. The difference is: on the repayment page, when asked exactly how you want to pay, select the travel FUND option.
Plná náhrada
The third choice is to get a refund of the full expense of the ticket. If you don’t have a new date yet or you don’t believe you’d be booking one more flight within the neXT 180 dní, potom to môže byť ideálna voľba pre vás. Tu je presne to, ako to urobiť.
Navštívte webovú stránku Cebu Pacific: www.cebupacificair.com. Kliknite na Rezerváciu rukoväte.
Zadajte svoje podrobnosti o lete: rezervačný kód, ako aj priezvisko ktoréhokoľvek typu cestujúceho. Ak máte účet GetGo, môžete tiež naznačovať.
Na prístrojovej doske objavte let, za ktorý chcete vrátiť platbu. Kliknite na tlačidlo rukoväte vedľa neho.
Na ďalšej stránke objavíte štyri ikony. Vyberte Stav vrátenia vrátenia žiadosti o jeden štítok / skontrolujte.
Vyberte si cestujúcich, pre ktorých chcete vrátiť platbu. Možno budete požiadaní, aby ste sa dostali do niektorých podrobností na potvrdenie.
Potvrďte žiadosť o vrátenie platby.
Po dokončení uvidíte stav vašej vrátenia na prístrojovej doske. Spočiatku bude skríning prijatý. Môže však v priebehu času upravovať.
Ak ste si rezervovali prostredníctvom kreditnej skóre, suma bude pripísaná späť na váš účet. Môže trvať týždne, kým sa na vašom účte ukáže suma, pretože tu hrá veľa aspektov, vrátane politík vašej banky a fakturačného cyklu.
Dôležité! Spracovanie vrátenia sa začne až po skončení obdobia karantény, rovnako ako bežné pracovné postupy sú späť do normálu. Z dôvodu neprekonateľného objemu žiadostí o vrátenie peňazí však tento proces bude trvať až 3 až 4 fakturačné cykly.
Aktualizuje protokol
2020 13. mája-Cebu Pacific zrušil všetky lety od 16. do 31. mája
2020 24. apríla-Cebu Pacific zrušil všetky lety, ako aj z Manily od 1. do 15. mája
2020 8. apríla-Cebu Pacific zrušil všetky domáce lety do, ako aj z Manily od 15. apríla do 30. apríla
2020 17. marca – Cebu Pacific zrušil všetky lety, domáce aj medzinárodné, ako aj zahrnutie CEBGO.
2020 14. marca-Cebu Pacific zrušil všetky domáce lety do, ako aj z Manily od 15. marca do 14. apríla 14. apríla
Viac nápadov na YouTube ⬇
Súvisiace príspevky:
Ako efektívne rezervovať lacné lety
AirAsia: Presne ako získať vrátenie zrušených alebo preplánovaných letov
Cebu Pacific: Presne ako previesť lístok na cestovný fond
Lety Cebu Pacific od 1. júna do 30. septembra: Presne Ako znovu rezervovať alebo využívať cestovný fond
Bezplatné lístky AirAsia na lekárske frontlinery: Tu je presne to, ako sa pripojiť!
Philippine Airlines: Zoznam prevádzkových letov na júl 2020
Cebu Pacific Plán: Zoznam prevádzkových letov na december 2020
Cebu Pacific Promo: 11.11 Predaj PISO